Last updated September 2019
Thank you for your subscription. We hope you are happy with your boardBOS Portal Subscription Service (Service). However, if you are not satisfied with your subscription for any reason, you may cancel it at any time according to the cancellation terms and conditions listed below. For purposes of this policy, the pronouns “we”, “our” and “us” refer to boardBOS, LLC, and the pronouns “you” and “your” refer to your organization, our customer(s).
PORTAL SUBSCRIPTION SERVICE CANCELLATION
The fee to cancel your boardBOS Portal Subscription Service (Service) is equal to three (3) times the monthly recurring payment you are paying at the time you notify us of your intent to cancel your subscription. You may cancel your subscription at any time by emailing us at firstname.lastname@example.org. Your subscription cancellation will be effective the first (1 st ) business day of the month following the month we receive your cancellation request, this is also be the start date of the Service termination process (see below). We will send you an email containing a web link to pay your subscription Cancellation Fee. If we do not receive payment of your Cancellation Fee PRIOR TO the start of the Service termination period (see below), your access to our Service will be suspended until your payment is received by us. All previous Service subscription and/or other payments your organization has paid boardBOS, LLC are not refundable.
PORTAL SUBSCRIPTION SERVICE TERMINATION PROCESS
Upon receipt of your Cancellation Fee payment, your boardBOS Portal Service will remain operational through the end of the last business day of the three (3) month Termination Period. During this termination period, we will make reasonable efforts to assist you with the electronic retrieval and removal of all of your data from our Service. Once this Termination Period has ended, your data will be permanently deleted from our Service and systems, except where required by law, and/or for our tax accounting purposes.
If you have any questions concerning our cancellation policy, please contact us at: email@example.com.